EQ668 Privacy Policy

EQ668 ("we", "us", "the Platform") takes the privacy of every user seriously. This Privacy Policy explains how we collect, store, use, and protect the personal information you share with us when you register an account, make a deposit, play games, place bets, or interact with our platform in any way.

By creating an account on EQ668, you acknowledge that you have read and understood this Privacy Policy in full. If you have questions about anything in this document, please reach out to our support team before proceeding.

This policy applies to all users of EQ668, including those who access the platform via desktop browser, mobile browser, or the EQ668 app from Pakistan or elsewhere.

Depending on how you use EQ668, we may collect the following categories of personal information:

We do not collect sensitive categories of data such as health information, political views, or biometric data.

EQ668 collects your data through several channels:

• Direct input: Information you provide when you register, complete KYC verification, make a deposit, or contact support.
• Automated collection: Technical data gathered automatically when you visit or use the platform, via cookies and server logs.
• Third-party providers: Identity verification services, payment processors (such as JazzCash and Easypaisa gateways), and fraud detection partners may share relevant data with us to verify your identity and secure transactions.
• Public sources: In rare cases, we may verify information against publicly available records to confirm your identity.

Every piece of data we collect has a specific, legitimate purpose. Here is how EQ668 uses your personal information:

• Account management: To create, maintain, and secure your EQ668 account, including login authentication and password recovery.
• Payment processing: To handle PKR deposits and withdrawals securely through JazzCash, Easypaisa, Raast, Bank Transfer, cards, and mobile wallets.
• Identity verification (KYC): To confirm your age and identity before processing withdrawals or activating certain account features.
• Platform personalisation: To remember your preferences, recommended games, and relevant promotions based on your activity.
• Bonus and promotion management: To verify eligibility for welcome bonuses, reload offers, and VIP rewards, and to prevent abuse.
• Fraud prevention and security: To detect unusual account activity, prevent multi-accounting, and protect the integrity of the platform.
• Customer support: To respond to your queries, resolve disputes, and improve our service quality based on support interactions.
• Legal compliance: To meet any record-keeping or reporting obligations required under applicable laws.
• Marketing communications: To send you promotional offers, game updates, and PSL or Cricket betting alerts — only if you have opted in to receive them.

We will never use your data for any purpose that is not described in this policy without first notifying you and, where required, obtaining your consent.

EQ668 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your information only in the following limited circumstances:

• Payment processors: To facilitate secure PKR deposits and withdrawals, we pass necessary payment details to JazzCash, Easypaisa, Raast, and banking partners. These providers operate under their own privacy obligations.
• Identity verification providers: Third-party KYC services receive your identity documents to verify your age and CNIC details. They are contractually bound to protect your data.
• Fraud and risk management: We may share flagged account data with fraud prevention networks to protect all users on the platform.
• Technology and hosting providers: Our servers and infrastructure partners may process your data as part of operating the platform, under strict data processing agreements.
• Legal obligations: If required by law, court order, or a legitimate authority request, EQ668 may disclose specific user data. We will notify you where legally permitted to do so.

EQ668 uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit our site.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These handle your login session, remember your language preference, and keep your account secure. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: Help us understand how users navigate the site — which pages are visited most, how long sessions last, and where users drop off. This data is aggregated and anonymous.
• Preference cookies: Remember your settings such as preferred games, display options, and notification choices.
• Marketing cookies: Used to show you relevant promotional content. These are only set if you have consented to marketing communications.

You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the performance of the EQ668 platform.

When you make a PKR deposit or request a withdrawal on EQ668 using JazzCash, Easypaisa, Raast, Bank Transfer, debit or credit cards, or any supported mobile wallet, your financial data is handled with the highest level of care.

• Full card numbers and mobile wallet PINs are never stored on EQ668 servers. Payment data is tokenised and processed directly by our payment gateway partners.
• Transaction records — including amounts, dates, and payment methods — are retained as part of your account history and for legal compliance purposes.
• EQ668 conducts periodic reviews of transaction patterns as part of our fraud prevention and responsible gaming obligations.
• If a chargeback or payment dispute is raised, we may share relevant transaction data with the payment provider or relevant authority to resolve the matter.

Protecting your data is a core responsibility at EQ668. We have put in place a range of technical and organisational security measures to safeguard your personal information against unauthorised access, loss, or misuse.

• All data transmitted between your device and our servers is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Passwords are stored as one-way cryptographic hashes — not in plain text. Even EQ668 staff cannot read your password.
• Access to user data within our systems is restricted to authorised personnel only, and all access is logged and monitored.
• We conduct regular internal reviews of our data handling processes to identify and address potential vulnerabilities.
• In the event of a data breach that affects your personal information, EQ668 will notify affected users promptly and take immediate steps to contain the incident.

While we take every reasonable precaution, no online platform can guarantee 100% security. We encourage you to use a strong, unique password for your EQ668 account and never share your login credentials with anyone.

EQ668 retains your personal data only for as long as it is necessary for the purposes outlined in this policy, or as required by law.

• Active accounts: We retain your data for the full duration of your account being active on the platform.
• Closed accounts: After account closure, certain data — including transaction records and identity verification documents — may be retained for up to 5 years to comply with financial record-keeping obligations.
• Marketing data: If you opt out of marketing, we will remove you from our mailing lists promptly, though your core account data may still be retained as described above.
• Support records: Customer support interactions are typically retained for up to 2 years to assist with dispute resolution and quality improvement.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you.

As an EQ668 user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team using the details at the bottom of this page.

• Right to access: Request a copy of all personal data EQ668 holds about you.
• Right to correction: Ask us to correct any inaccurate or incomplete information in your account.
• Right to deletion: Request that your personal data be deleted, subject to our legal retention obligations.
• Right to restrict processing: Ask us to pause how we use your data in certain circumstances — for example, if you believe the data is inaccurate.
• Right to data portability: Request your data in a structured, machine-readable format so you can transfer it to another service.
• Right to object to marketing: Opt out of promotional communications at any time through your account settings or by contacting support.

We aim to respond to all verified data requests within 30 days. Complex requests may take slightly longer, and we will keep you informed of the timeline.

EQ668 is strictly an adults-only platform (18+). We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has created an account or submitted personal information on EQ668, please contact us immediately. We will investigate and promptly delete any data associated with an underage user.

Age verification is a mandatory part of our KYC process, and we take our responsibility to protect minors very seriously.

EQ668 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or legal requirements. When we make meaningful changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how your data is used, we will notify registered users via email or an in-platform notification where possible. Your continued use of EQ668 after any update constitutes your acceptance of the revised policy.

We encourage you to review this page periodically so you are always aware of how your information is being handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or how EQ668 handles your personal data, please get in touch with our support team. We take all privacy queries seriously and aim to respond within 48 hours.

[email protected]

You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions for the full rules governing use of the platform.